Case Studies

Approving Claims 27x Faster with Silver

Approving Claims 27x Faster with Silver

Sep 24, 2026

An analysis of a year of claims at one TPA found Silver automation cut median approval time from about 2.5 days to just over 2 hours — 27x faster.

Silver + Lynx: AI Claims Automation Is Now Live in Production

Silver + Lynx: AI Claims Automation Is Now Live in Production

Aug 2, 2026

Silver’s AI claims automation is now embedded directly into the Lynx platform, helping TPAs who leverage the Lynx Platform to process claims faster while reducing the amount of manual document review required from their teams.

Case Study- How HRC Went From Pilot to Production in Less Than a Month

Case Study- How HRC Went From Pilot to Production in Less Than a Month

May 12, 2026

How one forward-thinking TPA went from exploring AI to trusting it in live claim operations—in less than 30 days, with zero false positives along the way.

Flex + Silver: Making Letters of Medical Necessity Simple for TPAs and Consumers

Flex + Silver: Making Letters of Medical Necessity Simple for TPAs and Consumers

Dec 15, 2025

Silver is partnering with Flex to fix one of the most frustrating pain points for TPAs and consumers: managing a Letter of Medical Necessity (LMN)‍

WellnessPay and Silver Partner to Eliminate LMN Friction in FSA/HSA Reimbursement

WellnessPay and Silver Partner to Eliminate LMN Friction in FSA/HSA Reimbursement

Dec 15, 2025

WellnessPay, a doctor-led HSA/FSA platform enabling compliant pre-tax wellness purchases, and Silver, an AI platform automating benefit claim processing, announced a strategic partnership to streamline one of healthcare benefits' most painful workflows: submitting Letters of Medical Necessity (LMN) with FSA/HSA claims. The partnership connects WellnessPay's practitioner-backed product ecosystem with Silver's automated claim submission infrastructure, enabling consumers to go from checkout to reimbursement with zero manual friction.

Case Study - How Sentinel Leverages AI to Save 30% on FSA Claim Processing

Case Study - How Sentinel Leverages AI to Save 30% on FSA Claim Processing

Jul 17, 2025

This case study shares the design process Sentinel and Silver went through together that resulted in a launch of an AI-powered claim adjudication system.

Case study - How Benefit Extras Boosted Efficiency and Automated 40% of Healthcare FSA Claims

Case study - How Benefit Extras Boosted Efficiency and Automated 40% of Healthcare FSA Claims

Jun 18, 2025

Discover how Benefit Extras streamlined claim processing, saved hours each week, and kept their high-touch service intact with AI-powered automation.

Announcing Silver’s AI Claim Agent

Announcing Silver’s AI Claim Agent

Mar 7, 2025

Silver’s AI Claim Agent integrates into your existing Third Party Administration tools and automatically processes up to 50% of your FSA/HRA claims.