Case Studies

How One TPA Cut Claim Approval Time From 2.5 Days to 2 Hours (27x Faster)

How One TPA Cut Claim Approval Time From 2.5 Days to 2 Hours (27x Faster)

Sep 24, 2026

An analysis of a year of claims at one TPA found Silver automation cut median approval time from about 2.5 days to just over 2 hours — 27x faster.

How Silver + Lynx Process Claims 3x Faster With 50% Less Manual Review

How Silver + Lynx Process Claims 3x Faster With 50% Less Manual Review

Aug 2, 2026

Silver’s AI claims automation is now embedded directly into the Lynx platform, helping TPAs who leverage the Lynx Platform to process claims faster while reducing the amount of manual document review required from their teams.

How HRC Took AI Claims From Pilot to Production in Under 30 Days

How HRC Took AI Claims From Pilot to Production in Under 30 Days

May 12, 2026

How one forward-thinking TPA went from exploring AI to trusting it in live claim operations—in less than 30 days, with zero false positives along the way.

Flex + Silver: Making Letters of Medical Necessity Simple for TPAs and Consumers

Flex + Silver: Making Letters of Medical Necessity Simple for TPAs and Consumers

Dec 15, 2025

Silver is partnering with Flex to fix one of the most frustrating pain points for TPAs and consumers: managing a Letter of Medical Necessity (LMN)‍

WellnessPay and Silver Partner to Eliminate LMN Friction in FSA/HSA Reimbursement

WellnessPay and Silver Partner to Eliminate LMN Friction in FSA/HSA Reimbursement

Dec 15, 2025

WellnessPay, a doctor-led HSA/FSA platform enabling compliant pre-tax wellness purchases, and Silver, an AI platform automating benefit claim processing, announced a strategic partnership to streamline one of healthcare benefits' most painful workflows: submitting Letters of Medical Necessity (LMN) with FSA/HSA claims. The partnership connects WellnessPay's practitioner-backed product ecosystem with Silver's automated claim submission infrastructure, enabling consumers to go from checkout to reimbursement with zero manual friction.

How Sentinel Auto-Adjudicates 30% of FSA Claims With AI

How Sentinel Auto-Adjudicates 30% of FSA Claims With AI

Jul 17, 2025

This case study shares the design process Sentinel and Silver went through together that resulted in a launch of an AI-powered claim adjudication system.

How Benefit Extras Auto-Approved 40% of Healthcare FSA Claims

How Benefit Extras Auto-Approved 40% of Healthcare FSA Claims

Jun 18, 2025

Discover how Benefit Extras streamlined claim processing, saved hours each week, and kept their high-touch service intact with AI-powered automation.

Silver's AI Claim Agent Automates Up to 50% of FSA/HRA Claims

Silver's AI Claim Agent Automates Up to 50% of FSA/HRA Claims

Mar 7, 2025

Silver’s AI Claim Agent integrates into your existing Third Party Administration tools and automatically processes up to 50% of your FSA/HRA claims.