Automate LMN collection with ease

When participants buy items like fitness gear, supplements, or medical devices, IRS rules require not just receipts but a Letter of Medical Necessity. This creates delays, repeated requests, and frustrated users. Silver automates LMN collection instantly. Claims are complete, compliant, and ready to approve in hours, not weeks.

Silver's LMN Retrieval screen, a handwritten letter of medical necessity beside a details panel with every field checked

How Silver simplifiesLMN workflows

Silver guides participants to submit LMNs, retrieves the docs automatically, and delivers complete claims straight into your system for instant review.

1

Participants make a purchase with Flex

2

Flex issues LMN for the purchased item

3

Silver identifies that transaction inside the TPA’s claims system

4

Silver securely retrieves the receipt and the LMN from Flex

5

Documents are ready for TPA’s claim team to be reviewed

Save $10 on each LMNmanually processed today

Fewer back and forth emails, faster decisions, and claims that close in hours instead of weeks.

Less Manual Work

Admins don’t have to chase down receipts or LMNs

Fewer Delays

Participants can now say goodbye to resubmission loops

Compliant

Flexible enough to adhere to your compliance standards.

As flexible as yourservices

Works across FSAs, HRAs, LSAs, Medicare Advantage, and more.

Healthcare FSA

Limited Purpose FSA

Dependent Care FSA

Lifestyle Accounts

HRA

Commute Benefits

Enterprisegrade

Built to handle scale, complexity, security, and compliance

Plugs into your stack

Integrates with your existing claim platforms, tools and processes.

Built-in guardrails for AI

We regularly backtest and don't use your customer data to train our models

Secure and Compliant

SOC 2, HIPAA, and IRS-compliant by default

Free 30 Day Pilot

Step into the future of
claims processing

Schedule a demo and discover how Silver can supercharge your claims workflows. Faster decisions, fewer errors, bigger savings.