Smarter rules for card substantiation

Not every transaction needs substantiation. Cut noise, reduce delays, and improve participant experience with smarter rules

Silver's claim screen beside a Create Rule panel that clears Medical FSA claims under $40 without a receipt

Better rulesBetter service

Avoid unneeded back and forth by approving transactions or requesting specific documentation immediatly.

99%

Transactions cleared instantly

50%

Reduction in related support calls

100+

LMNs auto-retrieved

More controlLess noise

Customize rules by merchant, copay, or recurring transaction with unmatched precision

A rule matching employer Boston Consulting, merchant Boston Medical, and amount at most $1,000

Employer Specific Rules

Create custom substantiation rules for each employer’s unique plan design.

A rule matching a $40 amount, with the claim document stamped Approved

No-Receipt Copays

Skip receipt requests for predefined copay amounts to speed up approvals.

A signed Flex letter of medical necessity for $32.99 orthopedic shoes

Automate LMN Requests

Automatically request Letters of Medical Necessity from issuers like Flex or Truemed.

As flexible as yourservices

Works across FSAs, HRAs, LSAs, Medicare Advantage, and more.

Healthcare FSA

Limited Purpose FSA

Dependent Care FSA

Lifestyle Accounts

HRA

Commute Benefits

Enterprisegrade

Built to handle scale, complexity, security, and compliance

Plugs into your stack

Integrates with your existing claim platforms, tools and processes.

Built-in guardrails for AI

We regularly backtest and don't use your customer data to train our models

Secure and Compliant

SOC 2, HIPAA, and IRS-compliant by default

Free 30 Day Pilot

Step into the future of
claims processing

Schedule a demo and discover how Silver can supercharge your claims workflows. Faster decisions, fewer errors, bigger savings.